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Frequently Asked Questions
All Questions
About QUBANLV
Legal & Compliance
Products
Ordering
Customization
Shipping
Payment
Care & Maintenance
Returns
Support
Wholesale
Is QUBANLV a legitimate manufacturer?
Why choose QUBANLV as a direct manufacturer?
Are your products legal and will they clear customs?
What materials do you use in your products?
TPE vs Silicone - which should I choose?
Are your products safe to use?
How long do your products last?
How do I place an order?
Can I customize my order?
Can I request factory photos of my order?
Can I modify my order after placing it?
Can I cancel my order?
How long does order processing take?
Where do you ship from?
What shipping companies do you use?
How much does shipping cost?
How do I track my order?
Is my order private? What does the packaging look like?
Can you ship to a P.O. Box?
Who is responsible for customs fees?
What payment methods do you accept?
Is my payment secure?
Can I use promotional codes?
What if my payment fails?
How do I clean my product?
How should I store my product?
Can I take a bath or shower with my product?
What comes with my order?
What is your return policy?
What if I have a problem with my order?
Do you offer wholesale pricing?
Do you offer repair services?
Still Have Questions?
Can't find what you're looking for? Our customer service team is here to help.
support@qubanlv.cc
+1 (323) 541-4987
Contact Form
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